Refund and Cancellation Policy
We understand that situations change and you may wish to cancel a session after you have purchased it. You must request a refund in writing by email to our customer support contact, they are not automatically generated. We allow one cancellation/refund per customer, as long as the appointment has not been completed. Refunds are not provided for completed Transformation Sessions, Galactic Readings or Personal Transmission sessions under any circumstances.
Refunds are provided in accordance with our stated refund terms and are processed within 3 to 5 business days of your request. The following policies govern refunds by product or service type.
All sessions must be used within one calendar year (365 days) of purchase, else sessions are forfeited and no refunds will be issued.
Common sense disclaimer: If you have a medical condition, please seek proper professional medical treatment.
Changes to this Privacy Policy
This Privacy Policy may be amended at any time, without prior notification.
How to Contact Us
Please contact us if you have any complaints, questions about the Privacy Policy, or for access to the information we hold about you:
- By Email: customercare@juliastubbe.com