Refund and Cancellation Policy

We understand that situations change and you may wish to cancel a session after you have purchased it. You must request a refund in writing by email to our customer support contact, they are not automatically generated. We allow one cancellation/refund per customer, as long as the appointment has not been completed. Refunds are not provided for completed Transformation Sessions, Galactic Readings or Personal Transmission sessions under any circumstances.

Refunds are provided in accordance with our stated refund terms and are processed within 3 to 5 business days of your request. The following policies govern refunds by product or service type.

All sessions must be used within one calendar year (365 days) of purchase, else sessions are forfeited and no refunds will be issued. 

Common sense disclaimer: If you have a medical condition, please seek proper professional medical treatment.

JuliaStubbe is a wellness service provider for people and activities conducted via telephone, the internet, text messaging, and other methods. Following working with JuliaStubbe customer satisfaction is important to us. We collect data using opt-in forms, membership registration, events registration, and product purchases accessible on JuliaStubbe externally hosted site and in person.

Changes to this Privacy Policy
This Privacy Policy may be amended at any time, without prior notification.

How to Contact Us

Please contact us if you have any complaints, questions about the Privacy Policy, or for access to the information we hold about you:

  • By Email: customercare@juliastubbe.com

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